Last updated: August 8, 2026
Jaybird Jives is operated by Diverse Harvest Homestead LLC. This Privacy Policy explains how Jaybird Jives collects, uses, shares, stores, and protects information when you visit jaybirdjives.com, place an order, upload content for a personalized product, contact Jaybird Jives, interact with related business services, or authorize a supported social media connection.
Information We Collect
Jaybird Jives may collect information that you provide directly, including:
- Name
- Email address
- Telephone number
- Billing and shipping addresses
- Account login information
- Products purchased or considered
- Order notes and personalization instructions
- Images, artwork, documents, or other files you upload
- Messages and customer-support communications
- Newsletter or marketing preferences
When you use the website, certain technical information may also be collected automatically, including:
- IP address
- Browser type
- Device information
- Referring page
- Pages viewed
- Approximate location
- Website interactions
- Security and server-log information
How We Use Information
Jaybird Jives may use personal information to:
- Process and fulfill orders
- Calculate shipping and taxes
- Accept and confirm payments
- Create personalized products
- Provide order and shipping updates
- Respond to questions and customer-support requests
- Prevent fraud and protect website security
- Maintain customer accounts and order history
- Improve products, services, website functionality, and customer experience
- Send promotional emails when you have chosen to receive them
- Operate authorized social media and marketing integrations
- Maintain and secure business software and connected services
- Comply with tax, accounting, legal, and regulatory obligations
Customer-uploaded images and artwork are not sold or used for unrelated advertising.
Orders and WooCommerce
The Jaybird Jives store is powered by WordPress and WooCommerce.
When you place an order, WooCommerce may store information such as:
- Contact information
- Billing and shipping addresses
- Order contents
- Order date
- Payment method
- Account information
- Order status and history
- Related customer communications
Customers who create an account may be able to view previous orders and update certain account details.
Payments
Payments are processed through third-party payment providers, including Stripe.
Jaybird Jives does not directly store complete payment-card numbers on its website.
Payment providers may receive payment details, billing information, IP address, device information, transaction information, and other data necessary to authorize payments, prevent fraud, process refunds, and comply with financial regulations.
Payment providers process information according to their own privacy policies and security practices.
Printing, Production, and Shipping
Many Jaybird Jives products are made and shipped through Printify and independent print providers.
To produce and deliver an order, Jaybird Jives may provide Printify, a production provider, or shipping carrier with information such as:
- Name
- Shipping address
- Email address
- Telephone number when required for delivery
- Products and variations ordered
- Personalization instructions
- Customer-uploaded artwork or images
- Other information reasonably necessary to produce and deliver the order
Information is provided only as reasonably necessary for fulfillment and related order support.
Customer-Uploaded Content
Some products allow you to upload photographs, artwork, logos, documents, text, or other content.
Uploaded content is used to prepare, review, produce, and fulfill the requested product.
It may be shared with Printify and the applicable production provider only as reasonably necessary to complete the order.
You are responsible for ensuring that you have permission to use content you upload.
Please do not upload Social Security numbers, financial records, medical records, passwords, government identification, or other highly sensitive personal information unless specifically requested for a legitimate purpose.
Uploaded content may remain in website records, production systems, backups, or order records for as long as reasonably necessary to:
- Fulfill the order
- Address quality concerns
- Resolve disputes
- Maintain appropriate business records
- Prevent fraud
- Comply with legal obligations
Connected Social Media Accounts and APIs
Jaybird Jives uses authorized social media integrations and APIs as part of its business operations.
Supported services may include:
- TikTok
- Other social or marketing platforms added in the future
When an authorized social media account is connected, Jaybird Jives may receive or store information made available by that platform and permitted by the authorization granted.
Depending on the platform and permissions involved, this may include:
- Account or profile name
- Username
- Profile or account image
- Platform-specific account identifiers
- Facebook Page or business account identifiers
- Linked professional Instagram account information
- Pinterest boards and related publishing destinations
- TikTok account or creator information
- Permissions or scopes granted to the application
- Access-token and refresh-token information
- Authorization and token-expiration information
- Connection status
- Media or content selected for publication
- Draft captions, titles, descriptions, ALT text, hashtags, and other prepared content
- Product links used in marketing content
- Publishing status
- Platform-generated post, Pin, or media identifiers
- Public post or publication links when returned by the platform
- Technical information needed to verify, maintain, or troubleshoot the connection
Jaybird Jives does not ask users to provide social media account passwords directly to Jaybird Jives software. Authentication is performed through the applicable platform’s authorized authentication or OAuth process.
How Social Media Information Is Used
Information received through connected social media services is used only for legitimate Jaybird Jives business functions associated with the authorized connection.
These functions may include:
- Verifying the identity of a connected account
- Discovering authorized Pages, profiles, boards, or publishing destinations
- Preparing marketing images and written content
- Creating platform-specific captions, titles, descriptions, hashtags, or ALT text
- Selecting appropriate media for publication
- Previewing content before publication
- Publishing content after an authorized user deliberately initiates a publishing action
- Verifying publication results
- Maintaining local draft and publishing history
- Refreshing or maintaining authorized account connections
- Diagnosing connection or publishing problems
- Protecting the application from unauthorized use
Connecting an account does not by itself cause content to be published.
Publishing requires a deliberate action through the applicable Jaybird Jives business tool.
Social Media Access Credentials
Social media integrations may require access tokens, refresh tokens, or similar credentials supplied through the platform’s authorization process.
These credentials are used only to maintain the authorized connection and perform permitted API operations.
Jaybird Jives does not sell social media access credentials or use them to access accounts for unrelated purposes.
Credentials are removed from active use when a connection is disconnected or revoked, subject to technical, security, backup, and legal requirements.
Social Media Content and Media
Images and other promotional media may be created, uploaded, selected, or prepared within Jaybird Jives business tools before publication.
Draft media and generated marketing images may be stored locally while they are being reviewed or prepared.
Images that must be publicly accessible for a supported social media publishing API may be transferred to Jaybird Jives-controlled website storage when required for publication.
Unused generated or uploaded marketing images may be deleted according to Jaybird Jives’ internal retention and cleanup processes.
Publication history may be retained even when a local working copy of an image is removed if retaining that history is reasonably necessary for business records, troubleshooting, security, or compliance.
Artificial Intelligence
Jaybird Jives uses artificial intelligence tools for business and creative purposes.
AI may assist with:
- Product mockups
- Marketing images
- Image adaptation and editing
- Product descriptions
- Social media captions
- Titles and descriptions
- Hashtags
- ALT text
- Website content
- Administrative or creative tasks
Information submitted to an AI service may be processed by the applicable AI provider as necessary to perform the requested function.
Jaybird Jives does not intentionally submit customer payment-card information, passwords, or similarly sensitive credentials to AI systems for marketing or creative generation.
Disconnecting Social Media Accounts
Authorized social media connections can be disconnected through the applicable Jaybird Jives business tool when that feature is available or revoked through the account settings provided by the applicable social media platform.
Disconnecting an account prevents the application from continuing to use that authorization for future API access.
Certain non-sensitive historical records may be retained where reasonably necessary to preserve business records, publishing history, security logs, or legal compliance.
Social Media Data Deletion Requests
A person or authorized account holder may request deletion of eligible information obtained through a connected social media account.
To request deletion, email:
Use the subject:
Social Media Data Deletion Request
Please identify the social media platform and connected account involved so the request can be located and verified.
Jaybird Jives may need to verify the identity or authority of the requester before deleting information.
Upon a valid request, Jaybird Jives will delete, disconnect, or de-identify eligible social-platform information that is no longer reasonably necessary, subject to legal, security, fraud-prevention, contractual, backup, and legitimate recordkeeping requirements.
Social media access credentials associated with a connection will be removed from active use when the connection is deleted or revoked.
Content already published publicly through a social media platform may continue to exist on that platform until separately deleted there.
Website Hosting and Security
The Jaybird Jives website is hosted through Hostinger.
Hosting, infrastructure, content-delivery, and security providers may process technical information such as IP addresses, browser information, server logs, and security-event data to:
- Operate the website
- Maintain backups
- Detect abuse
- Diagnose technical issues
- Protect against unauthorized access
Jaybird Jives uses reasonable administrative and technical safeguards designed to protect personal information.
However, no website, transmission method, API connection, or electronic storage system can be guaranteed to be completely secure.
Cookies
The website uses cookies and similar technologies.
Essential cookies may be used to:
- Maintain your shopping cart
- Remember checkout information
- Keep you signed into an account
- Maintain website security
- Remember preferences
- Support payment and checkout functions
Analytics or marketing cookies may also be used when those features are enabled.
Where required by law, consent will be requested before using nonessential cookies.
You can control cookies through your browser settings. Disabling essential cookies may prevent parts of the store, account, cart, or checkout from working correctly.
Email Communications
Jaybird Jives may send transactional emails relating to:
- Orders
- Payments
- Account activity
- Shipping
- Customer support
- Changes affecting an order
Promotional emails may also be sent when you subscribe or otherwise consent to receive them.
You can unsubscribe from promotional messages using the unsubscribe option included in those emails.
Unsubscribing from marketing email does not prevent necessary order or account communications.
Information We Share
Jaybird Jives may share information with service providers that help operate the business, including:
- Website hosting and security providers
- WooCommerce and website-service providers
- Payment processors
- Printify and applicable print providers
- Shipping carriers
- Email-delivery providers
- Artificial intelligence providers
- Social media and API providers
- Fraud-prevention and security providers
- Professional advisers when reasonably necessary
Information is shared only for legitimate business purposes or as otherwise permitted or required by law.
Jaybird Jives may also disclose information when necessary to:
- Comply with applicable law
- Respond to lawful requests
- Enforce policies or agreements
- Protect rights, safety, or security
- Investigate fraud or misuse
- Complete a merger, sale, reorganization, or other legitimate business transfer
Jaybird Jives does not sell personal information for money.
Certain analytics or advertising technologies, if enabled, may be considered “sharing” or targeted advertising under some privacy laws. Where legally required, applicable privacy choices will be provided.
How Long We Retain Information
Jaybird Jives retains personal information only for as long as reasonably necessary for the purpose for which it was collected.
Reasons for retention may include:
- Completing and supporting orders
- Maintaining authorized social media integrations
- Processing refunds or resolving disputes
- Maintaining publishing and operational history
- Maintaining tax and accounting records
- Preventing fraud
- Protecting security
- Enforcing agreements
- Meeting legal and regulatory obligations
- Maintaining appropriate backups and business records
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably necessary, it may be deleted, de-identified, or otherwise removed according to applicable business and legal requirements.
Your Privacy Rights
Depending on where you live, you may have rights relating to personal information, including the right to:
- Request access to personal information held about you
- Ask for correction of inaccurate information
- Request deletion of eligible information
- Request a copy of certain information
- Object to or restrict certain uses
- Withdraw consent where processing depends on consent
- Opt out of promotional email communications
- Appeal certain decisions concerning a privacy request where applicable
Some information may be retained when required or reasonably necessary for legal, tax, accounting, fraud-prevention, security, contractual, or recordkeeping purposes.
To submit a privacy request, contact Jaybird Jives using the information below.
Identity or authority may need to be verified before completing a request.
Children’s Privacy
The Jaybird Jives website and related business services are not directed to children under 13.
Jaybird Jives does not knowingly collect personal information directly from children under 13.
A parent or guardian who believes a child has provided personal information may contact Jaybird Jives to request its removal.
Third-Party Services and Links
The website and related business services may integrate with or link to third-party websites, APIs, social networks, payment providers, production services, and other platforms.
Those providers operate under their own terms and privacy practices.
Jaybird Jives is not responsible for the privacy practices, security, availability, or content of third-party services it does not control.
You should review the privacy policy and terms of any third-party service you use.
Changes to This Policy
Jaybird Jives may update this Privacy Policy when its services, website tools, social media integrations, business practices, or legal obligations change.
The updated version will be posted on this page with a revised Last updated date.
Contact Us
For privacy questions, requests, or social media data-deletion requests, contact:
Jaybird Jives
Operated by Diverse Harvest Homestead LLC
PO Box 685
Palmyra, IN 47164
United States
Website: https://jaybirdjives.com
Email: info@jaybirdjives.com
